Gymbrutal — Support

Something broken, something missing, or a question: gymbrutalofficial@gmail.com. We answer within two working days.

When reporting a problem, the two things that help most are your app version (Account tab, at the bottom) and what you did just before it happened.


Frequent questions

Do I need an account?

No. The app is fully usable with no account and no network. An account only adds synchronisation between devices and the friends feature.

Where is my data?

On your phone, in the app's own storage. If you have no account, it is nowhere else — which also means that losing your phone loses your log. Sign in if you want a copy kept for you.

I lost my phone / changed phone

If you had an account, sign in on the new phone and your training comes back. Without an account there is nothing to restore, because nothing ever left the old device.

How do I cancel Premium?

iOS Settings → your name → Subscriptions → Gymbrutal → Cancel. Deleting the app does not cancel the subscription.

I cancelled. Did I lose my history?

No. Nothing is ever deleted when a subscription ends. History beyond the free window and advanced statistics become invisible, and come back exactly as they were if you resubscribe.

I paid but Premium is not active

Account tab → Restore purchases. If that does not work, check you are signed in to the same Apple Account that made the purchase, then write to us.

How do I delete my account and everything in it?

Account → Delete account. Two confirmations, the second by typing DELETE. This erases the cloud copy and then the device copy. It cannot be undone.

The weights are wrong / I want pounds

Weights are in kilograms. Pound support is planned.

Why is my exercise missing from the catalogue?

The catalogue has 120+ movements, but it cannot have everything. In a workout: Add exercise → Create. Your own exercises behave exactly like built-in ones, including records and statistics.

Why does the food list refuse some foods?

The catalogue is deliberately limited to whole and minimally processed foods. Search for something outside it and the app says so rather than inventing numbers it does not have.

Apple Health is not syncing

iOS Settings → Privacy & Security → Health → Gymbrutal, and check the switches. Body weight is read; finished workouts are written.

The rest timer does not notify me

Notifications must be allowed: iOS Settings → Notifications → Gymbrutal. The timer keeps counting in the app even if they are off.


Reporting a security problem

Write to gymbrutalofficial@gmail.com with SECURITY in the subject line, and please give us a chance to fix it before disclosing it publicly.


Gymbrutal is a logbook, not a medical device. Strength ranks, one-rep-max estimates and nutrition figures are informational only, and are not medical, dietary or training advice.